Term and condition

Terms & Conditions

Welcome to https://figurinesstar.com
We kindly ask you to take note of the following terms and conditions, they are binding on you with the Merchant, owner of the Site. In addition, you thereby accept the electronic communication mode with the Merchant for all of your exchanges and that these meet all the requirements of a written communication.
We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order whether or not you have complied with these Terms and Conditions.
If you have problems with an order, contact us as soon as possible at the following address: info@figurinesstar.com
Star figurines (Hereafter: the “Trader”)2042 chemin chamblyLongueuilQuebecCanada450-656-4670info@figurinesstar.comConfidentiality of personal informationPlease see our privacy policy accessible at the bottom of our site to find out how we collect, share and manage your personal information.
The products and services offered are intended to be sold to adults. If you have not reached the age of majority at your place of residence, which is 18 years old in Quebec, you can only place an order online with the participation of your parents or guardians.
Accuracy of informationWe do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We can refuse or cancel an order containing an article containing an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.
The products offered on our Site as well as the dates of the offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and reimburse the sums paid in return, if this is the case.
Your only recourse in the event of non-conformity of the description of a product is to return it in its original packaging for the purpose of reimbursement, in accordance with the reimbursement provisions which apply below.
Registration and passwordYou will need to complete a registration form to access certain parts and functionality of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up-to-date at all times.
You agree to protect the confidentiality of your username and password as well as access to your computer, so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you are aware, and this within forty-eight (48) hours of knowledge of such a situation.
commentsYou have the possibility of registering comments and criticisms relating to the content of the Site. You are fully responsible for the comments you post, we are not responsible for them and you agree to indemnify the Merchant against any damage arising from them.
It is prohibited to make comments on behalf of other people, to hide your identity or to make comments that are illegal, obscene, threatening, defamatory or that infringe on the privacy or intellectual property of a person or constitute chains letter, direct mail or spam.
We reserve the right, without obligation, to modify or withdraw comments without explanation, and we assume no responsibility for the systematic review of posted comments.
When you publish a comment, you give the Merchant the non-exclusive right to use the name and the published content, royalty-free, in a perpetual and irrevocable manner, to reproduce it, modify it, adapt it, publish it, represent it , translate it, distribute it, communicate it to the public and display it anywhere in the world and in any medium.
We ask that you publish only one review per product, unless you wish to provide new information. You agree to comment only on the products that you have personally tried while maintaining a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting comments.
Applicable lawsThese terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Longueuil is located.
Order errorsIn the event that you believe that an error has occurred during the placing of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@figurinesstar.com and indicating to us in sufficient detail the error which was committed.
Delivery and returnsUnless you have chosen a specific carrier and a delivery time during the transaction for which additional costs may apply, the delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times. on your territory settle at:
weeks
We are committed to delivering your purchases to you within a reasonable time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and the right of ownership of the good or service purchased are transferred to you at the time it is delivered to the carrier or if the goods cross an international border, this risk is transferred to you after customs clearance.
In-store pickups for online purchases must be made during regular business hours.
In this case, the risk of loss and the ownership of the goods purchased are transferred to you when you take possession of them at the store.
Exchange, Cancellation, Return, Exchange or Refund Cancellation PolicyCompliant and error-free order cancellations are not permitted.
Exchanges are not allowed.
Limitation of warrantySUBJECT TO APPLICABLE LAWS, THE MERCHANT EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED IN TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR TACIT, IN THE CONTENT, THE ELEMENTS, THE PRODUCTS (INCLUDING THE SOFTWARE) OR THE OTHER SERVICES INCLUDED ON THE SITE OR THROUGH THESE AS WELL AS ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.
Limitation of LiabilityTHE MERCHANT SHALL NOT BE HELD RESPONSIBLE FOR DIRECT OR INDIRECT DAMAGE RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THERE INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
CopyrightThe copyright and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the grant of a specific license in this regard.
In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. the sale of these products and services without the right to sublicense to third parties. The owners of brands appearing on the Site retain all rights which have not been expressly granted in these Terms and Conditions.
If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is exploited on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address: info@figurinesstar.com indicating to us in sufficient detail the infringement which has been committed.